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Agile Requirements & UCD: Use Cases, User Stories, Scenarios & Personas in Agile

Use Case Diagram (Example)

We do not have any public dates for this course at present, we can run any of our courses at your premises. Contact us for details.


Getting the requirements right can be the most important part of a project, but fitting traditional requirement methods into an Agile approach poses a number of challenges. Not least of which is how to ensure your solution provides a good user experience.

This one-day course examines the leading role requirements have to play; how to adapt use cases to Agile working and how to keep user stories user-centred, through personas and scenarios.

(We also have a two-day hands-on workshop that covers the full project lifecycle from user research through design. See Persona-Driven Design.)

On this page:


Full day (9:30 pm to 5:00 pm)


You will learn about the two most popular approaches for expressing requirements for interactive systems - use cases and user stories, and how to apply them effectively in an Agile environment. Benefits include...

  • Broad understanding of requirements
  • Benefits and drawbacks of use cases and user stories
  • Applying use cases and user stories in Agile projects
  • Userstanding the roles of personas and scenarios
  • Appreciation of the factors affecting user experience


  • Where requirements come from
  • Business versus user requirements
  • Use cases and user stories
  • Personas in interactive system development
  • The role of conceptual models
  • Elaborating user stories through scenarios
  • The journey from requirements to design


This course is intended for a broad audience including developers; technical and project managers; UX and usability specialists. The focus is primarily on interactive systems.

Participants' comments

  • Excellent, well paced
  • Fully met my needs on how to use UX techniques in Agile development
  • Instructor was very, very good at presenting and very knowledgeable


William Hudson is a User Experience Strategist who consults, writes and teaches in the fields of user-centred design, user experience and usability. He has over 40 years experience in the development of interactive systems, initially with a background in software engineering. William was the product and user interface designer for the Emmy-award-winning "boujou"; now an indispensable tool in major film studios. He has specialized in interaction design and human-computer interaction since the late 1980's. William has written and taught courses that have been presented to hundreds of software and web developers, designers and managers in the UK, North America and Europe. He is the founder and principal consultant of Syntagm, a consultancy specializing in the design of interactive systems established in 1985.

William has presented papers, talks and tutorials at a number of international conferences including CHI, UPA and Nielsen Norman Group Usability Week.

William has worked with a wide variety of clients, from startups to established multi-nationals (click here to see our client list). He is was the courses co-chair for CHI 2013 and is the creator of persona stories.

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