SynCaps V3 – A card sorting revolution

March 14th, 2013

It’s been a long time coming, but we hope you’ll agree it’s been worth the wait. Our ground-breaking card sorting analysis package, SynCaps V3 is now available for download and 14-day free trial. What’s more, if you’re an existing SynCaps V2 user, you can upgrade to V3 for free.

Among the new features of version 3 are:

  • New, ribbon-style user interface
  • Nested groups (up to 9 levels)
  • Participant analysis and filtering

With the participant analysis and filtering features, you’ll be able to see whether you have separate participant communities (who have different needs) and compare their results. Or you can use similarity filters to omit participants who were out on a limb in how they sorted.

Once more, participant analysis and filtering can be used on any existing card sort as long as you can get it into SynCaps data format (WebSort and OptimalSort both do this as standard).

If you’d like to know what SynCaps V3 can do for you, download it and have a look – there’s a comprehensive user guide and release notes describing the new features. Or send us a file in SynCaps format and we’d be happy to show you how V3 can help you make better sense of the results.

Visit for the download and have a look at the new features in our comparison chart at

A single-machine license (for all users) costs €240 / £200 / $320 (you can choose which currency during checkout). SynCaps is a Windows desktop application but also runs in Windows emulators for Mac and Linux.

Guerrilla UCD 2013 – Lower cost, better value

March 5th, 2013

Guerrilla UCD for 2013 – Lower cost, better value

We’re kicking off our 2013 season of 16 x 90-minute Guerrilla UCD webinars with a free one-hour overview on 21st March. It starts at 16:30 London time but, like all of the webinars, you can take part from anywhere in the world and if you miss it, download a recording and slides.

To register for the free overview, either visit GotoWebinar or add it to your basket at the GuerrillaUCD web site (there is a short checkout process but nothing to pay if that is the only thing you add).

The really exciting news is that this year, all webinars are 20% cheaper, plus you get immediate access to last year’s recordings and slides (as well as this year’s live webinar, recording and slides as they become available).

The full list of webinars is:

Getting Started

0. Free One-Hour Overview

1. Guerrilla UCD Boot Camp

Strategy Webinars

2. Visual Design for Usability

3. Navigation & Menu Design

4. Designing for SEO & Accessibility

5. Human Error, Messages & Feedback

6. Usability Evaluation

Tactics Webinars

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

Lean & Agile Webinars

12. Making the Case for UCD in Agile

13. Integrating UCD & Agile

14. Agile UX: Users, Personas & Design Maps

15. Agile UX: Use Cases, Stories & Scenarios

16. Agile UX: Conceptual Models


Free Card Sorting Webinars

January 9th, 2013

In the run up to the release of our new card sorting analysis package, SynCaps V3, we are hosting a series of free one-hour webinars on card sorting for user experience design. These will cover a range of topics and deal with both paper and online sorting. You do not have to be a current SynCaps user to attend or to benefit from the content.

Follow these links to register for the webinars:
1) Card Sorting Part 1 – Paper Sorting (24 Jan @ 16:30 GMT)
2) Card Sorting Part 2 – Basic Analysis (31 Jan @ 16:30 GMT)
3) Card Sorting Part 3 – Advanced Analysis (7 Feb @ 16:30 GMT)

Part 3 deals specifically with a whole range of new facilities in the upcoming release of SynCaps V3. These are designed to make it easy for you to make sense of card sort data (including existing online sorts) by performing participant analysis. This will allow you to remove “noisy” participants and identify distinct user communities based on how participants sorted their cards.

If you cannot make the webinars themselves, registering will give you access to downloadable recordings.

If you would like to take part in beta testing of SynCaps V3 and are an existing SynCaps user, please drop me a line –

For more information on the existing versions of SynCaps, including the entirely free SynCaps V1, visit For background information on card sorting have a look at my card sorting entry in the Interaction Design Encyclopedia at

Half-Price Webinar Sale Extended

December 31st, 2012

We’ve extended the end-of-the world sale of our 16 Guerrilla UCD webinars through to 7 January. So if your New Year resolutions include building better user experiences or improving the understanding of user-centred design in your team, take a look.

New Book in Production & Half-Price Sale on Guerrilla UCD Webinars

December 17th, 2012

I’ve got two exciting items of news. My 55-minute guide to usability, accessibility and search engine optimization is in the final stages of production and should be available in January. It’s a good introduction to all three topics (and it’s not just me saying that – see the reviewers comments at plus can help to explain their need to colleagues and customers. Visit the site to join our mailing list and be among the first to get hold of a copy.

The second news item is that we’ve finished recording this year’s 16 Guerrilla UCD webinars. They are now available at half price until the end of the year. For each webinar you’ll be able to download a PDF of the slides and a WMV video file. Both can be shared within your team and are yours to keep. Visit to see the full list and to start taking advantage of this money-saving offer. (The 60-minute overview is still free. You can either add it to your basket on the Guerrilla UCD site or watch it on YouTube at

With best wishes for Christmas and the New Year,

William Hudson

August 2012 News

August 3rd, 2012

Our Guerrilla UCD webinars are in full swing plus we’ve published an article on Agile user-centred design in Agile Record magazine.

Guerrilla UCD – Usability, User Experience and Agile Webinars

May 18th, 2012

We’re launching our series of usability, user experience and Agile webinars with a free one-hour overview next Wednesday (23 May) at 16:30 London time. The focus of the series is to engage the whole team in user experience so they are designed for a broad audience. See for more details and to book the free overview (add it to your basket and checkout – there will be nothing to pay).

UxFest London Only a Week Away

March 6th, 2012

It’s not to late to book places on the four days of Agile, UCD, UX, Service Design and IA courses than make up UxFext. Visit

Free 1-hour Webinar for UxFest London

January 18th, 2012

James Kalbach and I are going to present an overview of our four one-day UxFest courses that will be running in London from 13-16 March (some of the courses will be available elsewhere, too – Brussels and at the CHI 2012 conference in Austin Texas).

The webinar will start at 12 noon GMT on Friday, 3rd February and last about an hour. We’ll cover each of the four days in turn and explain why you need to up to speed with these topics in 2012:

12:00 Welcome and Introduction
12:05 Agile User Experience and UCD (WH)
12:17 Agile Requirements and UCD (WH)
12:30 Alignment Diagrams (JK)
12:42 Faceted Navigation (JK)
12:55 Q & A

Please note that the webinar is limited to 100 participants on the day, so be sure to join early to get your place (registration is no guarantee).

To register, visit

For our Spring 2012 training schedule covering Agile, UX, UCD, IA and Service Design see the schedule and online booking form.

Spring 2012 Courses in Agile, UX, UCD and IA

December 5th, 2011

We’ve just launched our Spring 2012 training schedule for Agile, UX, UCD and IA courses in London and Brussels, including our popular UxFest early next year (March 2012). See the full details and book online.