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October Update – Guerrilla UCD, New Article and Events

Thursday, October 10th, 2013

We’ve almost wrapped up Guerrilla UCD for this year. If you missed any of the earlier webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of

Lean & Agile Webinars (12 Sep – 17 Oct)

12. Making the Case for UCD in Agile (recording)
13. Integrating UCD & Agile (recording)
14. Agile UX: Users, Personas & Design Maps (recording)
15. Agile UX: Use Cases, Stories & Scenarios (10 Oct)
16. Agile UX: Conceptual Models (17 Oct)

You can get a quick overview of the webinars and dates for upcoming sessions by visiting

New Article: I have an article coming up in the Nov-Dec issue of the ACM Interactions magazine called ‘User Stories Don’t Help Users: Introducing Persona Stories’. I hope the title says it all but if you need further clues, the I describe numerous deficiencies with user stories (from a user-centred design perspective) and explain how moving to ‘persona stories’ improves user experience. You can read a draft of the article (with full references lacking in the published article) at

I’ll be talking about persona stories at several events:

If you’re in striking distance of London, do have a look at the UCD 2013 conference. It was very well received last year (as UCD 2012!). Early booking discounts are still available.

Free 1-hour Webinar for UxFest London

Wednesday, January 18th, 2012

James Kalbach and I are going to present an overview of our four one-day UxFest courses that will be running in London from 13-16 March (some of the courses will be available elsewhere, too – Brussels and at the CHI 2012 conference in Austin Texas).

The webinar will start at 12 noon GMT on Friday, 3rd February and last about an hour. We’ll cover each of the four days in turn and explain why you need to up to speed with these topics in 2012:

12:00 Welcome and Introduction
12:05 Agile User Experience and UCD (WH)
12:17 Agile Requirements and UCD (WH)
12:30 Alignment Diagrams (JK)
12:42 Faceted Navigation (JK)
12:55 Q & A

Please note that the webinar is limited to 100 participants on the day, so be sure to join early to get your place (registration is no guarantee).

To register, visit

For our Spring 2012 training schedule covering Agile, UX, UCD, IA and Service Design see the schedule and online booking form.