Posts Tagged ‘courses’

June Update – Card Sorting and Guerrilla UCD

Tuesday, June 4th, 2013

Our SynCapsV3 Spring Sale continues. It is the world’s most comprehensive card sorting analysis package and works equally well for online sorts (for WebSort or Optimal sort) and paper sorts. Until the end of June, you can receive a 25% discount by entering the promotion code ‘SPRING13’.

Guerrilla UCD has moved into the tactics phase. If you missed any of the strategy webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of www.guerrillaucd.com. Also, this year you will have access to the 2012 resources as soon as you sign up for a 2013 webinar.

Tactics Webinars (starting 23 May)

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

Our Lean and Agile webinars start on 12 Sep after a summer break. You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

 

Free 1-hour Webinar for UxFest London

Wednesday, January 18th, 2012

James Kalbach and I are going to present an overview of our four one-day UxFest courses that will be running in London from 13-16 March (some of the courses will be available elsewhere, too – Brussels and at the CHI 2012 conference in Austin Texas).

The webinar will start at 12 noon GMT on Friday, 3rd February and last about an hour. We’ll cover each of the four days in turn and explain why you need to up to speed with these topics in 2012:

12:00 Welcome and Introduction
12:05 Agile User Experience and UCD (WH)
12:17 Agile Requirements and UCD (WH)
12:30 Alignment Diagrams (JK)
12:42 Faceted Navigation (JK)
12:55 Q & A

Please note that the webinar is limited to 100 participants on the day, so be sure to join early to get your place (registration is no guarantee).

To register, visit
https://www3.gotomeeting.com/register/243691918

For our Spring 2012 training schedule covering Agile, UX, UCD, IA and Service Design see the schedule and online booking form.

Spring 2012 Courses in Agile, UX, UCD and IA

Monday, December 5th, 2011

We’ve just launched our Spring 2012 training schedule for Agile, UX, UCD and IA courses in London and Brussels, including our popular UxFest early next year (March 2012). See the full details and book online.

Agile UX & UCD Courses (and IxDA talk) in November – Hamburg and London

Tuesday, October 19th, 2010

Ever had a hard time selling usability or user-centred design to your technical colleagues or managers? Not sure how to fit UX & UCD activities into an Agile scrum (Brit. informal; a disorderly crowd<g>)? We have an evening talk and two one-day courses coming up on these and related challenges in November:

The Psychology of Nerdiness and Its Impact on User-Centred Design (in English; Betahaus Hamburg, 19:00 04-Nov-10)http://ixdahh.mixxt.org/networks/events/show_event.24218

Agile User Experience & UCD (in English; Empire Riverside Hotel, Hamburg, 09:00, 05-Nov-10)
http://www.uxworkshops.com/user_experience_workshop_II.php

Agile User Experience & UCD (in English; St Pancras, London, 09:30, 15-Nov-10)
http://www.syntagm.co.uk/design/agileucd.shtml

Are your abstractions too abstract?

Thursday, June 10th, 2010

A recurring theme in user-centred design is making sure that your technology is speaking the same language as its users. In web design failure to do this can make navigation difficult at best or frustrate users into leaving your site altogether. However, it is an extremely common problem – partly because the process of generalization (grouping related things under more abstract headings) is a powerful tool in building systems. Take Microsoft Outlook for example. Outlook manages email, appointments, contacts and tasks. This works fine for users when they are looking at the separate user interface elements with these names, but what on earth is an ‘item’? An item, it turns out, is any one of these things that Outlook manages. So when you are creating an email in Outlook and want to attach another email or a calendar entry, what do you do? By far the easiest thing is to drag and drop the attachment needed, because most people do not realize that the menu equivalent needed is called ‘attach item’ (more recent version of Outlook have a ribbon icon that helps a little, but not enough to get over the terminological issue).

So, when we start trying to get computers to do the things they are good at, we invent abstractions of related concepts and make up names for them (a C++ programmer can wax lyrical on this topic – just mention polymorphic collections and inheritance!). The step that frequently gets omitted is that if any of these names find their way into the user interface or web navigation, do users actually understand them? One very effective way of finding out (particularly if you have a lot terms or concepts to test) is to use card sorting. We are running our one-day card sorting course in London next month where you will get first-hand experience of both paper-based and online sorting. For more details and online booking, see http://www.syntagm.co.uk/design/courses.htm (early booking finishes on 11 June).

If you can’t make it to London, you will find that we have lots of free card sorting information and tools (including analysis software) at http://www.syntagm.co.uk/design/cardsorting.htm