Dates study, user experience benchmarking and more…

Many thanks to the hundreds of people who took part in our dates study. We had almost 1,000 responses in a one week period. I have written a full report of the study and put it in the resources section of our site – www.syntagm.co.uk/design/datesstudy.htm – but read on for a headline summary. Respondents who used month-first order were torn between ‘8/2/09’ and ‘August 2 2009’ with the former slightly ahead. Those who used day-first ordering had a strong preference for ‘2 August 2009’ while a very small number of respondents used the ISO date standard: 2009-08-02. Having said that, the thing I really wanted to know was whether people used leading zeroes without being asked. The answer is pretty much ‘no’. 76% of all responses used no leading zeroes in the day or month. Read the full report to find out why this is interesting (to me, at least).

Having spent 7 years benchmarking intranets, it is now the turn of e-commerce sites. The first in our new series of user experience benchmarking reports addresses the UK mobile phone market and covers 12 of the leading vendors: Argos, Carphone Warehouse, Expansys, mobiles.co.uk, O2, Orange, phones4u, Tesco, T-Mobile, Three, Virgin Mobile and Vodafone. There were some big surprises in the ratings – see our overview at www.uxbench.com. Also, join our UX benchmarking email list to have a chance to win a personal copy of the report. Just send an empty email to subscribe-uxbench@listman.syntagm.co.uk (unsubscribing is easy too).

Finally, a reminder of our upcoming courses. We are running our full-day card sorting and Ajax interaction design courses in London, Las Vegas and Berlin in the Autumn (the later two venues as part of the Nielsen-Norman Group conferences). See www.csadvances.com and www.ajaxusability.com for further details (and to book the London dates).

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