Navigate on the right?
The jury is
still out.
(SIGCHI
Bulletin May/Jun 2002) |
In a recent HFI
newsletter, Bob Bailey presented a case for moving web
site navigation to the right-hand side of the page. The evidence
he cited was a study by Kellener, Barnes and Lingard on the
effects of scroll bar orientation plus his own unpublished
research on behalf of the National Cancer Institute.
The KB & L paper examined the relationship
between item justification and vertical scroll bar placement
within list boxes. They found both user performance and preference
data supported scroll bar orientation consistent with item justification.
That is, for left-justified items, users performed better and
preferred a scroll bar on the left side. Similar results were
found for right-justified items and scroll bars on the right
side of the list box. However, these results are not very surprising
given the very limited nature of the tests. They really act just
as a confirmation of Fitt’s Law: that the time to acquire
a target is a function of its distance and size. Users simply
had to move the mouse from the scroll bar at the right or left
side to the nearest point of the item to be selected.
Now maybe I am being a little fussy, but I personally
would not be happy to extrapolate the KB & L results to web
sites. It’s not that I don’t trust Fitt’s Law,
but I am not certain that users spend most of their time moving
between the scroll bar and the navigation fields with a mouse.
Scroll bars are extremely fiddly widgets to operate on a regular
basis and I for one use them only as a last resort, preferring
the keyboard for most of my vertical scrolling operations. This
is an effect that was overlooked in the KB & L study, since
participants were instructed to use the mouse. It may be that
Bailey’s own study was a little more open minded in this
respect, but as the results are not publicly available, it is
hard to say.
Before we start moving navigation controls to the
opposite side from their expected location, let’s consider
a few points:
- Users may be scrolling with the keyboard.
- Users may be scrolling with mouse wheels.
- Users may not be moving between scroll bars and navigation
fields as often as expected.
- The window origin is usually in the top left, meaning that
right edge varies in location according to width (although
the relative distance to a right scroll bar would be fixed).
There is also Fitt’s Law to consider. We can improve task
performance not only by moving the target closer, but by also
making it larger. In fact size has the advantage over distance
if we are not sure which targets users are moving between.
So my own view is that we need more data before
we can know whether right navigation is going to be a real improvement.
To collect this data, we should allow users to work as normal
and set them realistic tasks, with navigation being varied in
both location and size.
In the meantime, give users the largest navigation
targets you can without making them scroll too much.
The Author
William Hudson is principal consultant for Syntagm Ltd, based
near Oxford in the UK. His experience ranges from firmware to
desktop applications, but he started by writing interactive software
in the early 1970's. For the past ten years his focus has been
user interface design, object-oriented design and HCI.
Other free articles on user-centred design: www.syntagm.co.uk/design/articles.htm
© 2001-2005
ACM. This is the author's version of the work. It is posted here
by permission of ACM for your personal use. Not for redistribution.
The definitive version was published in SIGCHI
Bulletin,
{Volume 34, May-June 2002} http://doi.acm.org/10.1145/506320.506327
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